FAQ

❓ What is IQUP™?

IQUP™ is a smart, reusable holder designed specifically for IQOS users. It fits in your car’s cup holder and provides a clean, convenient space to store your IQOS device and used sticks—so you’re never fumbling around while driving.

❓ What devices are compatible with IQUP™?

IQUP™ is designed to fit most standard IQOS models. It features compartments to securely hold your device and a built-in tray for used sticks.

❓ Will IQUP™ fit in my car?

Yes! IQUP™ is made to fit all standard-size car cup holders. Just pop it in, and you're good to go.

❓ Is IQUP™ eco-friendly?

Absolutely. IQUP™ is made from high-quality, durable, and reusable ABS plastic to reduce waste and help keep roads cleaner by providing a clean place to store used sticks.

❓ What colors does IQUP™ come in?

IQUP™ is available in Black, Blue, and Pink. Choose the one that fits your vibe.

❓ How long does shipping take?

Shipping times vary by location:

• USA & Canada: 5–9 business days

• Europe & UK: 6–10 business days

• Gulf Region: 7–12 business days

• Worldwide: 8–15 business days
  For more details, please visit our Shipping Policy.

❓ Do you ship internationally?

Yes! We offer worldwide shipping with tracking provided for every order.

❓ Can I return or exchange my order?

If your product arrives damaged or defective, please reach out within 7 days of delivery. See ourReturn Policy for more details.

❓ Who can I contact if I have more questions?

Feel free to reach out to us anytime at sales@iqupholder.com. We’re happy to help!